body{padding-top:80px;}header{position:fixed;top:0;left:0;right:0;z-index:1000;padding:24px 40px;display:flex;justify-content:space-between;align-items:center;border-bottom:1px solid rgba(212,175,55,0.1);max-width:100%;margin:0 auto;transition:all 0.4s cubic-bezier(0.4,0,0.2,1);background:transparent;}header.scrolled{padding:12px 40px;background:rgba(15,15,26,0.95);backdrop-filter:blur(20px);-webkit-backdrop-filter:blur(20px);border-bottom:1px solid rgba(212,175,55,0.25);box-shadow:0 4px 30px rgba(0,0,0,0.4);}header.scrolled .logo{font-size:22px;}.logo{font-family:'Cormorant Garamond',serif;font-size:28px;font-weight:600;letter-spacing:2px;flex-shrink:0;}a.logo.gold-text{background:linear-gradient(135deg,#d4af37 0%,#f4e4bc 50%,#d4af37 100%);-webkit-background-clip:text;-webkit-text-fill-color:transparent;background-clip:text;text-decoration:none;}.nav-links{display:flex;gap:24px;align-items:center;flex:1;justify-content:center;margin:0 30px;}.nav-links a{color:rgba(245,245,245,0.7);text-decoration:none;font-size:13px;font-weight:400;letter-spacing:0.5px;transition:color 0.3s;text-transform:uppercase;white-space:nowrap;}.nav-links a:hover{color:#d4af37;}.nav-links a.nav-franchise{background:linear-gradient(135deg,rgba(212,175,55,0.2),rgba(212,175,55,0.1));border:1px solid rgba(212,175,55,0.5);padding:8px 16px;border-radius:20px;color:#d4af37;}.nav-links a.nav-franchise:hover{background:linear-gradient(135deg,rgba(212,175,55,0.3),rgba(212,175,55,0.2));}.nav-links a.nav-support{background:linear-gradient(135deg,rgba(192,132,252,0.2),rgba(192,132,252,0.1));border:1px solid rgba(192,132,252,0.5);padding:8px 16px;border-radius:20px;color:#c084fc;}.nav-links a.nav-support:hover{background:linear-gradient(135deg,rgba(192,132,252,0.3),rgba(192,132,252,0.2));}.btn-outline{display:inline-block;padding:14px 46px;background:transparent;border:2px solid rgba(212,175,55,0.5);border-radius:50px;color:#d4af37;font-weight:500;text-decoration:none;font-size:16px;letter-spacing:1px;transition:all 0.4s ease;text-transform:uppercase;}.btn-outline:hover{border-color:#d4af37;background:rgba(212,175,55,0.1);transform:translateY(-3px);}.mobile-menu-btn{display:none;}.mobile-nav{display:none;}.container{position:relative;z-index:10;max-width:800px;margin:0 auto;padding:40px 20px;}.page-title{text-align:center;margin-bottom:50px;}.page-title h1{font-family:'Cormorant Garamond',serif;font-size:48px;font-weight:600;margin-bottom:16px;}.page-title p{font-size:18px;color:rgba(245,245,245,0.7);}.support-form-card{background:linear-gradient(145deg,rgba(30,30,50,0.95) 0%,rgba(37,37,64,0.95) 100%);border:2px solid rgba(212,175,55,0.3);border-radius:24px;padding:40px;margin-bottom:40px;box-shadow:0 20px 60px rgba(0,0,0,0.4),0 0 40px rgba(212,175,55,0.1);}.form-title{font-family:'Cormorant Garamond',serif;font-size:28px;font-weight:600;color:#d4af37;text-align:center;margin-bottom:10px;}.form-subtitle{text-align:center;color:rgba(245,245,245,0.6);font-size:14px;margin-bottom:30px;}.form-row{display:grid;grid-template-columns:1fr 1fr;gap:16px;margin-bottom:16px;}.form-group{margin-bottom:16px;}.form-group label{display:block;font-size:13px;color:rgba(245,245,245,0.7);margin-bottom:8px;font-weight:500;}.form-group input,.form-group select,.form-group textarea{width:100%;padding:14px 16px;background:rgba(15,15,26,0.8);border:1px solid rgba(212,175,55,0.2);border-radius:12px;color:#f5f5f5;font-size:15px;font-family:'Montserrat',sans-serif;transition:all 0.3s;}.form-group input:focus,.form-group select:focus,.form-group textarea:focus{outline:none;border-color:#d4af37;box-shadow:0 0 15px rgba(212,175,55,0.2);}.form-group textarea{min-height:150px;resize:vertical;}.form-group select{cursor:pointer;appearance:none;background-image:url("data:image/svg+xml,%3Csvg xmlns='http://www.w3.org/2000/svg' fill='%23d4af37' viewBox='0 0 24 24'%3E%3Cpath d='M7 10l5 5 5-5z'/%3E%3C/svg%3E");background-repeat:no-repeat;background-position:right 12px center;background-size:24px;}.form-group select option{background:#1a1a2e;color:#f5f5f5;}.submit-btn{width:100%;padding:18px;background:linear-gradient(135deg,#d4af37 0%,#f4e4bc 50%,#d4af37 100%);color:#1a1a2e;border:none;border-radius:14px;font-size:16px;font-weight:600;cursor:pointer;transition:all 0.3s;margin-top:10px;}.submit-btn:hover{transform:translateY(-2px);box-shadow:0 10px 30px rgba(212,175,55,0.3);}.submit-btn:disabled{opacity:0.6;cursor:not-allowed;transform:none;}.form-note{text-align:center;margin-top:20px;font-size:13px;color:rgba(245,245,245,0.5);}.form-note .highlight{color:#10b981;}.success-message{display:none;text-align:center;padding:30px;}.success-message .icon{font-size:64px;margin-bottom:20px;}.success-message h3{font-family:'Cormorant Garamond',serif;font-size:28px;color:#10b981;margin-bottom:15px;}.success-message p{color:rgba(245,245,245,0.7);font-size:15px;margin-bottom:10px;}.success-message .ticket-id{font-size:18px;color:#d4af37;font-weight:600;margin:20px 0;}.faq-section{margin-bottom:40px;}.faq-title{font-family:'Cormorant Garamond',serif;font-size:28px;font-weight:600;color:#d4af37;text-align:center;margin-bottom:30px;}.faq-item{background:rgba(30,30,50,0.6);border:1px solid rgba(212,175,55,0.15);border-radius:16px;margin-bottom:16px;overflow:hidden;}.faq-question{padding:20px 24px;font-weight:600;color:#f5f5f5;cursor:pointer;display:flex;justify-content:space-between;align-items:center;transition:background 0.3s;}.faq-question:hover{background:rgba(212,175,55,0.05);}.faq-question .icon{font-size:20px;transition:transform 0.3s;color:#d4af37;}.faq-item.open .faq-question .icon{transform:rotate(45deg);}.faq-answer{padding:0 24px;max-height:0;overflow:hidden;transition:all 0.3s ease;color:rgba(245,245,245,0.7);font-size:15px;line-height:1.7;}.faq-item.open .faq-answer{padding:0 24px 20px;max-height:500px;}.contacts-section{background:rgba(30,30,50,0.6);border:1px solid rgba(212,175,55,0.15);border-radius:20px;padding:30px;margin-bottom:40px;}.contacts-title{font-family:'Cormorant Garamond',serif;font-size:24px;font-weight:600;color:#d4af37;margin-bottom:20px;text-align:center;}.contacts-grid{display:grid;grid-template-columns:repeat(auto-fit,minmax(200px,1fr));gap:20px;}.contact-item{text-align:center;padding:20px;background:rgba(212,175,55,0.05);border-radius:12px;}.contact-item-icon{font-size:32px;margin-bottom:10px;}.contact-item-label{font-size:13px;color:rgba(245,245,245,0.5);margin-bottom:5px;}.contact-item-value{font-size:15px;color:#f5f5f5;font-weight:500;}.contact-item-value a{color:#d4af37;text-decoration:none;}footer{text-align:center;padding:40px 20px;border-top:1px solid rgba(212,175,55,0.1);}.footer-links{display:flex;justify-content:center;gap:24px;flex-wrap:wrap;margin-bottom:16px;}.footer-links a{color:rgba(245,245,245,0.5);font-size:13px;text-decoration:none;transition:color 0.3s;}.footer-links a:hover{color:#d4af37;}.copyright{color:rgba(245,245,245,0.4);font-size:12px;}.copyright a{color:#d4af37;text-decoration:none;}.error-message{background:rgba(239,68,68,0.1);border:1px solid rgba(239,68,68,0.3);border-radius:10px;padding:12px 16px;margin-bottom:20px;color:#ef4444;font-size:14px;display:none;}@media (max-width:768px){header{padding:16px 20px;}header.scrolled{padding:10px 20px;}.nav-links{display:none;}.mobile-menu-btn{display:flex;flex-direction:column;gap:5px;background:none;border:none;cursor:pointer;padding:8px;z-index:1001;}.mobile-menu-btn span{width:28px;height:3px;background:#d4af37;border-radius:2px;transition:all 0.3s ease;}.mobile-menu-btn.active span:nth-child(1){transform:rotate(45deg) translate(5px,5px);}.mobile-menu-btn.active span:nth-child(2){opacity:0;}.mobile-menu-btn.active span:nth-child(3){transform:rotate(-45deg) translate(7px,-7px);}.mobile-nav{display:none;position:fixed;top:0;left:0;right:0;bottom:0;background:rgba(15,15,26,0.98);z-index:1000;flex-direction:column;justify-content:center;align-items:center;gap:24px;backdrop-filter:blur(10px);-webkit-backdrop-filter:blur(10px);}.mobile-nav.active{display:flex;}.mobile-nav a{color:#f5f5f5;text-decoration:none;font-size:20px;font-weight:500;padding:16px 40px;transition:color 0.3s;}.mobile-nav a:hover{color:#d4af37;}.mobile-nav .mobile-auth-btns{display:flex;flex-direction:column;gap:16px;margin-top:24px;padding-top:24px;border-top:1px solid rgba(212,175,55,0.2);width:80%;align-items:center;}.btn-mobile-login{color:#d4af37 !important;font-weight:600 !important;}.btn-mobile-register{background:linear-gradient(135deg,#d4af37 0%,#f4e4bc 50%,#d4af37 100%) !important;color:#1a1a2e !important;padding:14px 40px !important;border-radius:30px !important;font-weight:600 !important;}.container{padding:20px 16px;}.page-title h1{font-size:36px;}.support-form-card{padding:30px 20px;}.form-row{grid-template-columns:1fr;}.form-title{font-size:24px;}}